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Close up to a tank full of blueish grey prawns

Company Policies

At Crustacean Compassion we strive to uphold high standards in our work and with our supporter care. We are committed to protecting your personal information, respecting your rights and privacy, and using your donations responsibly to make meaningful change for decapod crustaceans.

We endeavour to be open and transparent by proactively sharing our organisational policies below. These are reviewed annually but please contact us if you have any questions or need more information about these policies. 

Crab stands atop a rock in front of a purplish grey sky with both claws raised in the air

This is our promise to strive to do right by our supporters. 

Small light orange hermit in a smooth white shell stands on a white sand beach surrounded by shell debris

If we don't get it right, we are accountable. Our complaints procedure details how we will deal with and learn from any complaint received.

Small crab stands on a rock with blurred green foliage in the background

Our privacy policy explains how we collect, use and store your personal information. 

Side profile of a slightly transparent yellow shrimp

This policy explains how we manage data from job applicants, current and former Crustacean Compassion employees.


This policy explains how we embed EDI into our work and strive for equality of opportunity, value of diversity, and a culture of inclusion.

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